Serving Greater San Antonio & South Texas, Victoria, New Braunfels, San Marcos, Laredo, San Antonio
you do a good job in a situation where you some times have to give the customer bad news.
Diego and his crew are top notch and would recommend them to anyone.
Josh and Dylan were very knowledgeable about their task and product.
Thanks to everyone for making my first major home repair an entirely good experience. Your commitment to doing things the right way makes for a happy, confident customer. My house and I thank you!
Juan DiMatteo is a true asset to Baird! He goes the extra yard in his communication, setting expectations, and job performance
Was very impressed with the proffesionalism of your company. The guys working here have been great. Very helpful and reassuring to me. going to miss them!
Juan DiMatteo performs his duties professionally and is very knowledgable. Juan explained and also wanted me to see the process being performed on foundation. I am optimistic the the work completed at my home will serve the purpose it is intended for. Juan DiMatteo is an asset to your company.
How would you rate our Customer Service?
5! Great communication from the ladies in the office and call center.
How would you rate our Installation Crew?
5! They were very nice & respectable and answered all our questions!
I am not one to normally leave reviews unless something was absolutely horrible or absolutely amazing, and unfortunately services provided these days normally don't fall into the second category. I am so pleased to be able to leave a review today because the service and work was in the absolutely amazing category.
The job being performed was to lift, level, and even shift the concrete decking around my pool.I cannot stress how bad a condition this concrete was in. The cost was about what I expected, but the work and the people/service were, as I said, absolutely amazing. They were professional, friendly, and doggedly persistent in getting the job right. The results of their hard work have completely changed the way my backyard looks. The pool area is 1000x better than what it was prior.
In addition to the work being so well done, they also advised me on what to do to keep the shifting from happening again. I followed their advice and added the retaining wall with a garden in it which has enhanced the look even more (though the garden is a work in progress).
AND, since I am so delinquent in leaving a review, I can report that after a year, there has been no noticeable shifting. I am a little paranoid and did request them to come out and look at the status which they did with no argument or resistance. I would use Baird Foundation again without a second thought.
Daryl was a delight to work with.
Juan and his crew did exceptional work, very professional and went above and beyond. Answering all questions without annoyance and made this process easy to understand. The work that was done incorrectly by another company and was repaired beyond my expectations by Juan and his crew. Will recommend to anyone I know that needs work done. Keep up the awesome job guys!