Testimonials
Baird was built on the principle of doing things right, a family tradition and has expanded on that notion as we’ve grown over the past 50+ years. We aim to exceed expectations during every customer touch point and constantly seek to make improvements to our customer service process. We take all customer feedback seriously and we make it right when we make mistakes. Check out our testimonial library to hear first-hand from satisfied customers.
We bought a house built in 1917. It still had the original cedar post pier and beam foundation. There was termite damage and a lot of rot. The house was heavily leaning - needed new posts, beams and leveling. We got many quotes, but only Baird Foundation Repair offered to put concrete posts for a reasonable price. Everyone else offered sub-standard pad and block foundation for the same price. They also noticed that the sub-floor joists in one corner of the house were completely rotten and needed replacement. They gave a very good quote to replace those as well and we took their offer. The work took around 10 days and was carried out well. The house was leveled, new posts and beams put in. The only complaint I would have is that the company is not top notch when it comes to customer relations, but they get the work done well and that's what matters for years to come.
Mr. Chaney was very professional. They were always on time and their price was reasonable. Their work was superior. I would recommend them to anyone.
John Chaney, the companies owner, came out and took his time checking things out. He was very professional, gave me an estimate and later emailed estimate documents. My impression is Baird is a top-notch organization. Everything went well. John knows what he is talking about and is very informative.
The service was about three years ago. They replaced a number of piers under my home. The service was very painless and I thought it went very well. The engineer who came out to inspect the work did a very clean job and the experience was fantastic.
The work was good and lasted for a good length of time. However. I will need new foundation repair because of the drought season in San Antonio.
It turned out very well. I have had no problems since then. I had them put piers in several places in my home. After I had the piers put in I also had some cracks repaired by them.. Overall I would say they did a good job!
John from Baird Foundation came to give me an estimate on repairs needed. He measured each room and also checked the entire outside perimeter of the house. He answered all my questions and explained the entire process of foundation repairs needed. He offered to make the same presentation to my husband at our convenience. John returned and again explained the process to us addressing all our concerns. He explained the difference between their steel piers and other methods of foundation repair.The work was started after the holidays. However, it had to be stopped because the static test of the drain system performed by plumber failed indicating one or more leaks under the foundation. The plumber recommended contacting our insurance company to determine if the work might be covered by our policy.I was told by insurance company to halt work until claim was investigated and processed. I called Baird Foundation to ask if someone could bring plywood to cover open holes until work could be resumed. They responded immediately.I contacted Amber in the office periodically over the course of several weeks to give her updates on our insurance claim.At long last, the engineer hired by the insurance company made his inspection and indicated to me foundation repairs could be restarted.I contacted Amber and their crew, led by Juan and Diego, came within a few days. Work was resumed. Crew was awesome, professional, hard-working, and superbly cleaned area after work.
Everything went according to plan and schedule. Everyone showed up on time and did an excellent job. Work area was cleaned up and returned to normal.
As a Realtor since 1985, this is by far a superior company. Also, they did my house in 1985 and I haven't had one single problem with the foundation .
