Customer Service is Who We Are!

July 14, 2016 Melanie Chaney

We at Baird Foundation Repair pride ourselves on having a great team who continually exemplify integrity, pride, and customer service. Because of this, we are pretty used to getting great reviews from our customers.

In recent weeks, we have been pleasantly surprised to receive reviews from the neighbor of a customer — on two different homes!

Our Foreman, Diego, recently did an install on a house in San Antonio on El Monte Blvd and the neighbor was so impressed with the work of our crew that he reached out to our staff to let them know. Diego even took the neighbor’s trash to the curb so he wouldn’t miss trash pick-up day!

This week we received another review from the neighbor of a client in Boerne. Our Foreman, Juan and his crew were so outstanding that the next-door neighbor took notice of their professionalism and impeccable worksite. He called in and asked if he could give us a review!

Both of these reviews also took note of our Production Manager, Rusty. He is the epitome of Customer Service and Excellence.

WOW — Our team exceeds expectations and sets the standard for Customer Service. We are so proud of Juan, Diego, Josh, Rusty and their crews!

If your home needs Foundation Repair or PolyLevel® work, call us today at 210-534-4110 to set up an appointment for a no-cost evaluation. We cover greater San Antonio, Corpus Christi, Houston, Austin, and surrounding South and Central Texas areas.

Baird Foundation Repair: Redefining the foundation industry, one home at a time!

customer first , customer service , foundation repair , redefine the industry